Matt Kaness | American Retail’s Best-Kept Secret: Building Purpose into Profit
Description
Matt Kaness has quietly helped shape the modern playbook for purpose-driven retail — where creativity and commercial discipline amplify each other.
At URBN (Anthropologie, Free People, Urban Outfitters), he helped triple revenue and grow e-commerce from ~10% to ~40% of the business.
As CEO of ModCloth, he defined the mission “ModCloth is pioneering inclusive fashion,” a clarity that galvanised its community and ultimately led to Walmart’s acquisition.
Later, at GoodwillFinds, he reimagined “donation” as a customer-centric circular marketplace, driving ~2 billion organic visits with no ad spend.
In this episode of The Sparks Journal, Matt reveals how to scale purpose and profit in parallel — aligning founder DNA, brand “why,” and performance culture to build brands that endure.
Key takeaways:
• Distil founder “magic” into strategic advantage
• Turn brand purpose into a moat and growth engine
• Apply the “brand bank account” test to every decision
• Build omnichannel CX that immerses the customer
Follow and subscribe for more stories on building brands with heart and rigour — at the intersection of creative vision, cultural impact, and commercial outperformance.




